ArriveCAN

Digital customs declaration for travel to Canada

ArriveCAN is a travel app from CBSA-ASFC for people arriving in Canada. Its Advance CBSA Declaration lets eligible travellers answer customs and immigration questions before they reach the border, rather than completing the declaration for the first time at an arrival kiosk. The app is suited to travellers who want to prepare those details ahead of a trip and use the declaration process at a participating airport.

Prepare before arrival

The advance declaration can be submitted up to 72 hours before arrival. Travellers can review or update a saved declaration, then confirm their answers when completing the border process. Pre-submitting information can make the kiosk stage more direct, but it does not replace the border inspection or guarantee a shorter wait. Availability depends on the airport and the facilities in use, so travellers should check whether the feature applies to their route.

What to expect

ArriveCAN focuses on the steps involved in an arrival declaration rather than broader trip planning. Its question-led process is intended to help travellers provide the information requested by Canadian border services. The app supports English, French and Spanish, according to the reference information. The advance declaration is optional; travellers can use the regular arrival process instead. It is sensible to complete the declaration carefully and have travel documents available when answering.

Listing details

ArriveCAN is listed in Travel & Local under package name ca.gc.cbsa.coronavirus. Google Play listing data shows a rating of 4.83 out of 5 from 152,422 reviews, with 5,000,000+ installs. These figures offer a snapshot of the app’s Play Store listing, while its usefulness depends on whether its declaration feature is available for a traveller’s arrival.